Tuesday 24 September 2019

IELTS Reading 24-09-2019: Reading Passage 2 (General) | Additional Student Support Services

Section 2
Additional Student Support Services
The institute offers additional support services for its students. Here is some brief information on our support departments.
A Careers Guidance
Situated in Longsdon House on South Campus and open from Monday to Friday 8.30am to 4.30pm. You are welcome to use the job search lounge at any time during business hours. If you wish to make an appointment with a careers advisor do so in reception. The service is popular and highly valued by our students so expect a waiting time of 1-2 weeks before receiving an appointment.
B Work Experience
If you are interested in undertaking a work experience placement at some point during your course, please inform the Head of Department for the school you are studying with. They will try their best to make arrangements for you to take on a position which matches your studies and chosen future career.
C Counselling
Students experiencing emotional difficulties are encouraged to make an appointment with one of our counsellors. This service guarantees complete confidentiality and is operated by professionals from the local health authority. Counselling sessions are available on all three of the institution’s campuses and there is a free phone number available to make an appointment.
D Health Clinic
The student health clinic is situated on North Campus in the main building. The clinic offers services including routine health checks, women’s health and vaccinations. Appointments are necessary and the clinic is in operation Monday to Wednesday 9am-12pm only. This is not an emergency service (students requiring emergency medical attention should visit the Accident and Emergency Department of Meadowland Hospital).
E Emergency Support Line
This telephone service is operated by volunteers as is available 24 hours per day. All issues raised are treated in confidence and multi-lingual staff are available to take calls. All volunteers are required to undertake a 4 week training programme.
Questions 21-27
For which options are the following statements true?
Write the correct letter A-E in boxes 21 – 27 on your answer sheet.
NB You may use any letter more than once.
21. This service is operated by unpaid helpers.
22. Students need to book seven to fourteen days in advance.
23. The student’s own faculty makes arrangements regarding this.
24. The service is provided at all of the institution’s locations.
25. The student is likely to be able to communicate in their own language.
26. The service is available every week day during office hours.
27. Afternoon appointments are not available.

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